President and Chief Executive Officer
Lucy Ito, formerly executive vice president and chief operations officer of the California and Nevada Credit Union Leagues (CCUL/NCUL), joined NASCUS in November 2014 as the organization’s president and CEO.
Ms. Ito, who served with the CCUL/NCUL for the past 10 years providing oversight to all four of the Leagues’ divisions—Advocacy, Member Solutions, Strategic Innovation and Planning, and Finance and Human Resources—served as the World Council of Credit Unions’ (WOCCU) senior vice president prior to joining the CCUL/NCUL in 2004. While at WOCCU, she worked on technical programs and legislative and regulatory issues primarily in Central and Eastern Europe, Central Asia, Asia and the Pacific.
Ms. Ito currently serves on WOCCU’s Worldwide Foundation Advisory Committee, and the CALCenter Credit Union Board of Directors. Her previous credit union system board and committee service includes: CCUL/NCUL Regulatory Advocacy Committee; Consumer Protection Subcommittee of CUNA Governmental Affairs Committee; CCUL State Charter Review Committee; AACUL System Collaboration Task Force; Executive Committee of the CUNA Operations, Sales and Service Council; CCUL/NCUL Shapiro Advisory Committee; CCUL/NCUL Branding Committee; Applied Research Institute; WOCCU’s Global Women’s Leadership Network Advisory Committee; Western States Corporate Realignment Task Force; Member Business Service Board of Directors; Nikkei Credit Union Board of Directors; and Overseas Cooperative Development Council (OCDC).
Ms. Ito has a B.A. in economics and Asian studies from the University of California-Berkeley and an M.A. in linguistics from the University of Wisconsin-Madison. Her post-graduate work includes research as a Regents’ Fellow at the University of California-Santa Cruz, and she is a graduate of the CUES Advanced Leadership Institute at Harvard Business School.
Director of Accreditation and Examiner Programs
Tammy Gentilini joined NASCUS in 2005 as the State Programs Coordinator. In that position, she managed the administrative and logistical support for 324 state credit union examiners in 46 states attending dozens professional development courses around the country. Ms. Gentilini served as the state credit union regulatory system’s primary liaison with the National Credit Union Administration (NCUA) training department to coordinate training for state examiners and to manage the standing NCUA/state interagency committees: National Examination Committee, Systems Surveillance Working Group and the Technology Development Team.
In 2016, Tammy was named NASCUS’ Director of Accreditation and Examiner Programs. In her current role, she promotes and manages the Accreditation Program. Ms. Gentilini has overseen the successful integration of NASCUS’ credit union agency accreditation program with the Conference of State Bank Supervisors (CSBS) bank agency accreditation to provide combined agencies the option of simultaneous on-site reviews.
Tammy has an extensive experience in professional development, human resource management, membership development, and strategic planning. She received her B.A. in Business from Averett University and is pursuing her Masters with Averett University.
Vice President, Communications
As vice president of communications, Patrick “Pat” Keefe is responsible for the organization’s public/press relations, information delivery to members and marketing efforts. A former newspaper reporter and editor, Pat has worked since 1984 representing credit unions at the national level before the press and the public, as well in general communications advocating on behalf of credit unions. He holds a BS from Northern Arizona University (Flagstaff), and an MS from Johns Hopkins University (Baltimore).
Brian Knight, Esq.
Executive Vice President & General Counsel
Brian Knight joined NASCUS in 1998 and has served as NASCUS' general counsel since 2007. In 2014, Mr. Knight was also named executive vice president. In addition to managing NASCUS’ legal affairs, Mr. Knight oversees NASCUS' legislative and regulatory analysis, policy development, advocacy, and compliance guidance. He also oversees NASCUS’ professional development department and Accreditation and State Programs department.
With an extensive background in both legislative and regulatory analyses and a comprehensive knowledge of the state and federal credit union regulatory system, Mr. Knight often represents NASCUS speaking at seminars, trade association meetings and conferences. Mr. Knight has testified before numerous state legislatures on behalf of state regulatory agencies and participated in industry strategic planning sessions.
In 2005, Mr. Knight developed a Bank Secrecy Act/Anti-Money Laundering compliance conference for examiners and credit unions. Held in partnership with CUNA, the conference today remains the largest credit union specific BSA training in the country.
Mr. Knight earned his law degree from the College of William and Mary school of law. Prior, he earned a B.A in history and political science from Hope College. Mr. Knight is a member of the American Bar Association and the District of Columbia Bar.
Vice President, Corporate Affairs
Doug McGuckin joined NASCUS in December 2013 and serves as vice president of corporate affairs. Mr. McGuckin oversees NASCUS’ business operations, board governance, and member relations. He also serves as staff liaison to the National Institute for State Credit Union Examination (NISCUE). Prior to joining NASCUS, he spent 11 years at the Federal Trade Commission, where he served as a management and program analyst in the Office of Administrative Services. Mr. McGuckin holds a B.S. in business administration from La Salle University and an M.B.A. from the American University.
Vice President, Legislative and Regulatory Counsel
Nichole joined NASCUS in 2015 and brings with her a wealth of financial services experience including operational and trade association experience. She has worked in various banking divisions including bankcard collections, retail banking and corporate compliance. Nichole spent several years working with the Credit Union National Association (CUNA) as federal compliance counsel. During her time with CUNA, Nichole served as advisory counsel to CUNA members on several banking regulations; acted as liaison to industry regulators on matters of crucial importance to the membership; monitored regulatory developments, drafted regulatory analyses for association membership; supported the professional development division in the formulation and implementation of industry training programs, etc. Prior to CUNA, Nichole was employed as a corporate compliance officer/avp for Bank of America Private Bank where she was responsible for ensuring compliance with Bank of America’s internal compliance requirements for three offices in the DC metro area. While at Bank of America, Nichole audited her assigned offices for compliance with company policies and procedures; trained office staff to address deficiencies and worked closely with senior leadership to ensure compliance standards were met. Most recently, Nichole was employed as an attorney advisor with the Federal Emergency Management Agency (FEMA), where she was responsible for providing legal guidance to several agency clients with regard to implementation of permissible activities under the Robert T. Stafford Disaster Relief Act.
Nichole received her undergraduate degree in Political Science from Old Dominion University; her JD from Howard University School of Law and her Master of Laws (LLM) from Washington College of Law (American University). She is barred in DC and MN (inactive).
Vice President, Education
Isaida Woo has been with NASCUS since 2002 and currently serves as vice president of education. Woo is responsible for NASCUS educational programs including the NASCUS Annual State System Summit. She is also responsible for NASCUS member relations and oversees membership activities. Woo is also the staff liaison to NASCUS' Audit and Education Committees. She holds an M.B.A. from Trinity Washington University, Washington, D.C., and B.S. degree in information systems from Virginia Commonwealth University.