NCUA Warns Consumers of Phishing Scam

March 18, 2015 The NCUA on Tuesday announced that it has received reports of an online phishing scam, which uses a website with a logo and design similar to the agency’s own and in an attempt to convince customers to provide information or send money.

The website from which consumers have received emails apparently originates in Australia and claims to offer services in the U.S., Europe and the Commonwealth of Independent States. It is not in any way affiliated with the NCUA or any federal agency, and the emails are not from NCUA.

Anyone receiving such emails should call NCUA’s Fraud Hotline toll-free at (800) 827-9650, or (703) 518-6550 in the Washington, D.C., area. Consumers should also contact the Internet Crime Complaint Center, a partnership between the FBI and the National White Collar Crime Center. NCUA also offers information about avoiding frauds and scams on its website.

Consumers who suspect they may have become victims of identity theft should immediately contact their financial institutions and, if necessary, close existing accounts and open new ones. NCUA also urges consumers to contact the three major credit bureaus—Equifax (800-525-6285), Experian (888-397-3742) and TransUnion (800-680-7289)—to request a fraud alert be placed on their credit reports.


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